Frequently Asked Questions
Find answers to common questions about our fashion collections and orders
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure the perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team.
What materials are used in Tracy's Dog® apparel?
We prioritize high-quality, sustainable fabrics including organic cotton, premium linen, and recycled polyester. Specific material compositions are listed under the 'Details' section of each product.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
How should I care for my garments?
To maintain the longevity of your clothing, we recommend following the care label instructions. Generally, cold washes and air drying are best for our delicate fabrics.
Is international shipping available?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.